Bookstore Services SCC Bookstore offers many services to students in cooperation with other departments on campus and outside agencies. PAYMENT POLICIES CREDIT CARD POLICY: IDENTIFICATION IS REQUESTED FOR YOUR PROTECTION (except Internet purchases). Current SCC Student ID, State ID or Driver’s License, military ID and passports are acceptable. Credit cards (American Express, Discover, MasterCard, VISA) are accepted for purchase amount only. Refunds for credit card purchases must be credited to the account used for purchase. PERSONAL CHECK POLICY IDENTIFICATION IS REQUIRED. Current SCC Student ID, State ID or Driver’s License, military ID and passports are acceptable. Your name, address and telephone number must be imprinted on personal checks. Checks are accepted for purchase amount only. ($5.00 over is allowed on checks only, for students and staff with a current SCC I.D. Card). An ATM is available in the Student Union lobby. Refunds for check purchases may be delayed — If your purchase was made by a PERSONAL CHECK, a credit voucher will be issued if materials are returned less than 15 days from the date of purchase. Credit vouchers may be used for purchases (one-time use only, minimum of 75% of amount must be spent), or cashed after 15 days from the date of your original purchase. Return Merchandise Promptly, Do Not Wait 15 Days To Start Your Paperwork. Credit vouchers cannot be replaced. ● You may provide proof that your check was paid by your bank to eliminate the 15-day waiting period ● Vouchers will not be cashed for persons with outstanding debts to the College or if your check was returned unpaid by your bank GOVERNMENT CHECK ACCEPTANCE POLICY The Bookstore accepts drafts from the California State Department of Rehabilitation, and other government programs at its discretion, subject to the same identification requirements for personal checks. Restrictions specified on the check and by the Department must be followed. The person named on the check must present the check in person and must sign the completed check. No cash refunds or refunds to credit card accounts are allowed on these purchases SCHOLARSHIP AND FINANCIAL ASSISTANCE CHARGE ACCOUNTS The Bookstore works with many scholarship and financial assistance programs that authorize eligible students to charge textbook and supplies purchases at the Bookstore. Advance, written authorization from the program must be on file, and scholarship funds must be available. All charges are subject to Bookstore requirements, and to the terms and conditions imposed by the company or agency providing the aid. IDENTIFICATION IS REQUIRED -- current SCC Student ID, State ID or Driver’s License, military ID and passports are acceptable. Refunds for purchases made on financial aid accounts must be credited to the account – no cash refunds, or refunds to credit card accounts. BUS PASSES Passes for Vallejo bus system are available at the Bookstore cash registers, and are sold at current bus system prices. DISTRIBUTION OF FINANCIAL AID CHECKS Students whose checks are not mailed to them can pick up checks on Tuesdays and Wednesdays between 10 am and 4 pm. Identification is required to pickup checks: A valid STUDENT I.D. PLUS A SECOND PICTURE I.D. (state or military I.D., or PASSPORT) All checks must be picked up in person and signed for by the person named on the check. We cannot give ANY information regarding financial aid checks over the phone, including whether there is a check available for a student to pick up. Special arrangements must be made with the Financial Aid office for any exceptions to this policy. Last Updated: July 23, 2009 Please send all questions and comments to: Bookstore Info. We will not respond to messages with attachments and/or no relevant subject.