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Solano Community College
 
Student Handbook
Complaint/Grievance Procedures

Sexual Harassment and Unlawful/Prohibited Discrimination Policies and Procedures (for Employees and Students)  (§4270)
In the event that any student believes that an act of unlawful/prohibited discrimination has been directed against him/her by another student, staff member, group or campus organization, the student should contact the Solano Community College Staff Diversity Coordinator. Unlawful/prohibited acts of discrimination could be based on ethnic group identification, race, religion, religious creed, age, sex or sexual orientation, color, physical or mental disability, national origin, status as Vietnam-era veteran, marital status, pregnancy, political activities or affiliation, or medical condition.

Copies of the District's current procedures on "Sexual Harassment and Unlawful/Prohibited Discrimination Policies and Procedures (For Employees and Students) (§4270)" are available free, upon request, from the Director of Human Resources (Room 616) or the Vice President of Student Services Office (Room 144). These procedures include specific, step-by-step actions that must be followed to register a grievance, describe the hearing process, and establish the time limits under which these procedures operate.

At any time within the grievance procedure of Solano Community College, the student may submit his/her grievance to the United States Department of Education, Office of Civil Rights. The Office of Civil Rights is located in San Francisco and the phone number is (415) 556-4275.
 

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Student Grievance: Non-Civil Rights (§5350)
A grievance may arise from a decision or action that has an adverse effect on a student with respect to his/her individual rights. It may arise when a student believes he/she has been denied rights and/or due process as stipulated by college policies, regulations and/or state or federal laws.

Copies of the District's current procedures on "Student Grievances: Non-Civil Rights (§5350)" are available free, upon request, from the Vice President of Student Services Office (Room 144). These procedures include specific, step-by-step actions that must be followed to register a grievance, describe the hearing process, and establish the time limits under which these procedures operate.

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Academic Council Petitions
Any student who has a problem regarding his/her academic performance, enrollment status or registration/withdrawal procedures may petition the Academic Council. Petition forms are provided on the College's website at http://www.solano.edu, and are available in the Office of Admissions and Records, in the Counseling Division Office, and in the Office of the Vice President of Student Services. Petitions to the Academic Council can relate to any of the following issues and circumstances:

  • Dropping a class after the deadline has passed — due to extenuating circumstances, specifically, illness, accident or conflict with hours of employment [a physician's statement on letterhead stationary is required to support medical reasons; an employer's statement on letterhead stationary is required to support the change of hours as a condition of continuing (not new) employment]
     
  • Adding a class after the deadline has passed — only due to extenuating circumstances
     
  • Repeating a course previously completed successfully (with a grade of "C/CR" or better) — due to extenuating circumstances that affected the previous grade [three or more years must have passed since the course was completed and there must be a compelling reason why a grade higher than a "C/CR" is required in the course]
     
  • Receiving a refund of fees after the deadline has passed — only under extenuating circumstances
     
  • Being readmitted after academic disqualification — the petition must be reviewed and signed by a counselor before the Academic Council will consider this request
     
  • Requesting Academic Renewal or substitution/waiver of graduation requirements or requirements in a major — either the "Academic Renewal" (request to disregard previous work) form or the "Substitution and/or Waiver of Graduation or Major Requirements" form must also be submitted with the petition.

Every student who petitions the Academic Council is notified by the Vice President of Student Services, in writing, concerning the action taken by the Council on his/her petition.

Any student who is dissatisfied with Council action may request a second "petition review" by the Council or an opportunity to meet with the Council in order to discuss the petition. Such requests should be made to the Vice President of Student Services.

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Last Updated: October 18, 2005
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