Quest Password Manager FAQ's


What is Quest Password Manager?
Quest® Password Manager provides a simple, secure, self-service solution that allows end users to reset forgotten passwords and unlock their accounts. Password Manager allows organizations to adopt more secure data access policies. It increases security by eliminating help desk errors, reducing the need for users to write down their passwords, and making password guessing and break-ins more difficult.
What must I do to use Password Manager?
All users must register with Password Manager in order to utilize the functions of the program. In order to use password manager you must first have a valid Solano Community College UserID.

Users can go to www.solano.edu/technology/techtips/quest.html
Here you will find procedures for the various functions of Password Manager.
When I attempt to change my password I get an error?
If you received an error when attempting to change your password it means that you have not met the Solano Community Colleges standards for user passwords.

Click here to view the Password Criteria.
Who do I contact for any questions regarding Quest Password Manager?
Any issues regarding Quest Password Manager should be directed to the helpdesk at helpdesk@solano.edu or call (x4690)