HelpDesk


The Solano Community College Helpdesk is the Districts one stop shop for resolving your District Technology problems.


Fill out the online helpdesk form.

Your requests will be generated into a HelpDesk ticket in which an automated response will be sent to you via an email. Once a ticket is generated a staff person will contact you. Please refrain from contacting our technicians directly. Depending on the priority level of the ticket will dictate when our technician will contact you regarding your case. Our priorities for servicing tickets are as follows:

• Classroom
• Student Services
• Administrative Services


HELPDESK HOURS

Monday – Friday
8:00am – 4:30 pm

*Closed on Weekends and Holidays

General Office Information

Chief Technology Officer
Roger A. Clague, FInstLM, FCMI
E-mail: Roger.Clague@solano.edu
Phone Number: 707-864-7264
Fax Number: 707-646-2050
Location: Building 100 Room 145


Director
James "Kimo" Calilan
E-mail: James.Calilan@solano.edu
Phone Number: 707-864-7104
Fax Number: 707-646-2050
Location: Building 100 Room 144


Helpdesk
E-mail: Helpdesk@solano.edu
Phone Number: 707-864-7000 ext 4690
Fax Number: 707-646-2050
Location: Building 100 Room 139

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