| 9a. Catalog Description: |
| Covers the process of assessing the job market and completing a resume and application. Topics include how to be successful on the job and to gain satisfaction and rewards from work. The skills needed in the workplace are emphasized along with the social and communication skills, personal characteristics and habits, and expectations of the employer. |
| 9b. Other Catalog information: |
| None |
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| 10. Student Performance Objectives: |
As a result of successful completion of this course, a student will be able to:
1. Identify the role and responsibilities of the working professional
2. Develop and prepare a resume and letter of application; develop interview skills
3. Demonstrate effective communication techniques
4. Identify traits of an ethical employee
5. Develop and use proper telephone techniques
6. Establish effective time management techniques |
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| 11. Methods of Evaluating Student Achievement: |
| Quizzes, exams, team projects, and written term projects. Threaded discussions when taught online or hybrid. |
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| 12. Student Assignments (Homework): |
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| a. Required Reading Assignments: |
| 20-30 pages/week in assigned text and other sources |
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| b. Required Writing Assignments: |
| Students will be required to produce at least four written assignments during the 8-week class |
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| c. Other (Terms projects, research papers, portfolios, etc.) |
| Initiate assembling a portfolio |
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| 13. Course Content Outline: |
Students will be required to analyze, evaluate, compare and contrast the following concepts, characteristics, and techniques
I. Applying for a Job
A. Job search
B. Letter of application, application form, and resume
C. Interview process
D. Interview follow-up procedures
II. Starting a new job
A. First day of the job
1. Creating a good first impression
2. Preparing for the first day on the job
3. Types of information the employee will have to provide
4. New job orientation
B. Expectations of the employee
1. Basic expectations
2. Benefits of working for the company
3. Additional employee expectations
C. Expectations of the employer
1. Types of employers
2. Basic expectations
3. Consequences of not meeting expectations
D. Developing good work habits
1. Developing good work habits
2. Respecting others
3. Using time efficiently
III. Communicating on the job
A. Importance of communicating effectively
1. Oral communication
2. Nonverbal communication
3. Barriers to good communication
B. Developing listening skills
1. Skills needed to be a good listener
2. Poor listening habits
C. Communicating in a business organization
1. Role of communication in business
2. Recognized system of communication
3. Informal company communication
D. Applying communication skills
1. Communication in business
2. Using computers and e-mail]
3. Following and giving instructions
4. Using the telephone
5. Using communication in customer relations
IV. Relationships on the job
A. Attitudes and relationships
1. Importance of good interpersonal relations
2. Importance of tact in relationships
B. Relationships with co-workers
1. Good relationships with co-workers
2. Social behavior on the job
C. Relationships with supervisors
1. Definition of a supervisor
2. Importance of good morale
D. Coping on the job
1. Stress defined
2. Cause of job-related stress
3. Coping skills |
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| 14a. All textbooks, resources and other materials used in this course are: |
| College level
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| 14b. EXAMPLE texts, reading and resources:
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Levitt. Your Career--How to Make it Happen. 4th edition
South Western, 2000
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