Login | Registration | Payment | Grades | Wait-List | Financial Aid
Login FAQ's
Q: How do I find my "User Name"
A: Your "User Name" is made from the first initial of your first name and all or part of your last name. You should have received an email containing your User Name from the college when applying for admission. If you can not locate this email, please try to use the "Find My Username/Password" option on the homepage of My Solano. It is located under the Secure Access Login Box. If you need further assistance, please call Admissions at (707) 864-7171.
Q: I forgot my "Password" and "Security Question."
A: Please try to use the "Find My Username/Password" option on the homepage of My Solano. It is located under the Secure Access Login Box. If you need further assistance, please call Admissions at (707) 864-7171.
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Registration FAQ's
Q: Why can't I register for classes?
A: Your Priority Registration determines when you can register. Please review the "Priority Registration Status" in the "Registration Help" section. Please call Admissions & Records at (707) 864-7171 if you require further assistance.
Q: Why can I register for some classes and not others".
A: Some classes require an "Add Code" to register. Please contact the instructor of the class for an "Add Code." For more information on Error Codes please view our "Error Code Help Page."
Q: I can not find the class I need to transfer or finish my degree?
A: Not all classes are offered every semester. Please contact the Dean of the Division to find out when the class you need will be offered next.
Q: How do I "Withdraw" from a class?
A: You can "Withdraw" from a class just like dropping a class, as long as it is within the "Withdraw Date" in the "Calendar of Important Dates and Deadlines."
Please refer to Add or Drop Classes in the Registration Help section.
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Payment FAQ's
Q: How do I pay for a Financial Hold?
A: Please go to the Admissions Office in Building 400 on the Main (Fairfield) Campus to pay for Financial Holds. Please call Admissions at (707) 864-7171 if you require further assistance.
Q: What are the additional fees, Grade Mailer Fee, Health Fee, and Student Center Fees for?
A: These additional fees are for services that all student have access to. Every student must pay for these fees.
Q: When must I pay for my registration fees?
A: The deadline for paying registration fees is 10 business days after you have registered.
Q: What if I can not pay by Credit Card?
A: If you can not pay Online with a Credit Card, please visit the Admission Office to pay with cash or check.
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Accessing Grades FAQ's
Q: When are grades available to view and mail?
A: The process for grades to become available varies semester to semester. Please check My Solano or with your instructor for announcements when grades will be posted for a given semester.
Q: What if I have a question regarding a class grade?
A: Please contact your instructor if a class grade does not seem right to you.
Q: The college I wish to send my transcripts to is not in the list of colleges offered.
A: Please contact Admissions at (707) 864-7171.
Q: What if the Transaction Order date is past the delivery date, and the College I selected has not received my transcripts?
A: Please contact Admissions at (707) 864-7171.
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Click the following link to view the Wait-List Frequently Asked Questions:
Wait-List Frequently Asked Questions [PDF]
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Financial Aid FAQ's
More to come soon .......
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