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Contact Us

Building 400, Room 404
Main Campus
4000 Suisun Valley Rd,
Fairfield, CA 94534
Counseling@solano.edu
(707) 864-7101

Welcome To Academic Counseling!

 

Solano Community College is here for you! From new students, to returning, and current we have the resources to help. Please be sure to read the information below to locate the best services for you.



 


WAYS TO TALK TO A COUNSELOR

Express Counseling is for: pre-requisite clearances, registration error questions, questions on course substitutions, petition signatures, or other short questions. Full-transcript reviews or education plans are not available, please make an appointment.

Express Hours are: Monday-Thursday, 9:00am-1:00pm and 3:00pm-5:00pm; Friday 10:30am-1:00pm

  • There are limited or no Express Counseling when classes aren’t in session.


Process – Please pick the best method for your situation:

  • Email (counseling@solano.edu): best for petitions, pre-requisite clearances in which documents are needed to be reviewed (please include the reason you are emailing, your name, Solano Student ID #, and phone number)
  • Phone (707-864-7101):   best for quick questions on transfer, deadlines, and guidance for choosing one course (please be ready to provide your name, Solano Student ID #, and call back phone number)

Information needed to book an appointment:  

  • If you are on Probation II or Academic Dismissal, please call 707-864-7101 or email counseling@solano.edu, and mention your academic standing for an appointment with a Counselor to help you with your academic goals
     

In-Person appointments are available at each of our campus locations- Fairfield, Vallejo, and VacavilleIt is best to arrive at least 5 minutes before your appointment time. Upon arrival, please check-in at the front desk
If you are running late, please call to let us know: 707-864-7101
Please note: If you are more than 10 minutes late, your appointment may be cancelled. Unfortunately, during busy times, it can take several weeks before we are able to reschedule your appointment
 

Zoom/online appointment:It’s very easy- try it out! Here are some tips to help.
Please note: you are not required to share your video during the appointment; however, Zoom allows counselors to share their screens, so they are able to review essential documents and information in greater detail during the appointment
 

Phone calls are limited to general questions that do not require counselors to research detailed student information. They are limited to questions that can be answered in 10–15 minutes only.Please call: 707-864-7101 and request to be added to our Express Counseling list and the next available counselor will assist you.
Please note: calls are returned in the order that they are received and during busy times, it could take a few hours for a call back
Please watch before your appointment: Getting the Most out of Your Counseling Appointment (video – 7 min)

30 min appointments are for:

One semester education plans with less than 20 units and no transcripts from other schools
General questions regarding major/career choice and/or transfer
60 min appointments are for (please note due to reduced staffing, prioritization will be for 30-minute appointments during busiest times):

Degree/Transcript Review for graduation or transferring; transfer application assistance
Comprehensive Education Plans for Financial Aid Appeals
Multiple semester education plan (comprehensive education plans)
Transcript Reviews with more than 20 units from other schools
Online Booking System: Go HERE to use the online appointment booking system to schedule an appointment with a counselor.  

Front Desk Phone: 707-864-7101 Monday – Thursday open 8:30 – 4:30 pm; Friday 8:30 – 3:00 pm. If If you hear the voicemail, please leave your name, reason for calling, Solano ID# and call back your phone number with your message. Note: with limited services please expect 2 business days for a response.
Online Appointment Booking System: Go HERE to use the online appointment booking system to schedule your phone or zoom appointment with a counselor
Express and Online Express Chat: Monday – Friday 10:30 am – 1:00 pm; M-Th 3:00 pm – 5:00 pm. No or limited Express when classes aren’t in session.
Email:  counseling@solano.edu with questions. Please include the reason you are emailing, your name, Solano Student ID #, and phone number. Note: with limited services please expect 2 business days for a response.