Canvas Support (Distance Education)
Contact Distance Education
4000 Susiun Valley Road
Building 1800 Room 1803
Fairfield, CA 94534
Canvas Support Hotline
(844) 303-0354
de@solano.edu
(707) 864-7127
Canvas Support (Distance Education)

Welcome to Online Learning at Solano!
We’re excited to support you in your online courses. Getting started in Canvas is
simple, and we’re here to make sure you can access your classes without any stress.
Please review the information below so you’re ready to log in and begin your semester
with confidence.
Accessing Your Online Courses in Canvas
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Once you are registered for an online course, log into your FalconNest account and click on the Canvas Portal Icon to access your class.
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New students will not be able to access Canvas courses or student email until the first day of the semester. Please check your course enrollment in FalconNest to confirm your registration.
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After registering for a class, allow a few minutes for Canvas to update before trying to log in.
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Some instructors publish their courses early, while others wait until the first day of the semester.
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If you cannot access Canvas, reset your password by clicking “Find Username/Reset Password” on the FalconNest login page. Once your password is changed, allow up to 10 minutes for Canvas to update before logging in again.
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For additional help, contact the Distance Education Office at de@solano.edu or call (707) 864-7127.