Banner SaaS Transition Updates
FalconNest and Banner SaaS are now live. Stay informed about the latest milestones and announcements regarding Solano Community College's transition to Banner SaaS.
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July 9, 2026
FalconNest Caching Issue
Multiple Banner users have experienced caching issues in which pages are not loading as expected. Ellucian is investigating the issue.
July 10, 2026
TouchNet for Student Refunds
Student refunds and financial aid refunds have transitioned from BankMobile to TouchNet. Students can now manage both payments through one platform.
Student Profile User Interface Update
The Student Profile webpage has been updated with a clearer, easier-to-read, layout.
July 9, 2026
Local Transcript Printing Automation
The automated process for local transcript printing is not available. Ellucian and vendors are troubleshooting the issue.
July 9, 2026
Finance Self-Service
The ability to print queries is not functioning as expected. Ellucian is investigating
the issue.
July 13, 2026
MIS Reporting
Research & Planning identified an issue impacting MIS reporting and has reported the issue to Ellucian.
Get Help
- ITS Service Desk: helpdesk@solano.edu
- Admissions & Records: for enrollment, registration, and transcript questions.
- Financial Aid: for any financial aid questions.
- Payroll: for timesheet and pay questions.
- Business Services: for finance and procurement questions.
Last updated July 10, 2026.